Payment terms
You agree that at the end of each billing cycle, your subscription will automatically renew and your payment method for such subscription will automatically be charged at the start of each new subscription period.
You will be billed for your use of the services through a third party payment service provider. The third party service provider’s terms of service shall govern and supersede this Policy in case of conflict, please check them.
For some payment methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your payment.
Please make sure that your payment has been successfully settled, otherwise we may suspend your access to the services. And vice versa, if you are charged twice, you need to notify us immediately.
From time to time, we may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior.
Subscription
Free plan.
On our Free plan you can generate texts of various types on any topic up to 150 words each.
Premium plan.
This plan gives you access to an unlimited number of texts up to 1500 words each. Furthermore, it allows you to specify the type of text you wish to create, such as: narrative, descriptive, expository, cause, effect, analytical, reflective, definition, process, classification, evaluation. Additionally, you can set the tone of your text, choosing from options like academic, sarcastic, informal, assertive, or friendly.
You can upgrade your account to access paid services and features, which would turn your account into a paid account. When you do that, we will automatically bill you from the date you convert to a paid account and on each periodic renewal until cancellation.
Your agreement to Premium plan constitutes your affirmative consent to the automatic renewal feature.
You can re-generate your texts and download them to your device as a PDF file if needed.
Cancellation of subscription
You may cancel your Premium plan at any time and for any reason. Unsubscribing means that at the end of your subscription billing cycle, your account will be converted to the Free plan, and all future payments will be canceled.
When you cancel your Premium plan subscription you will still have access to all texts generated while subscribed.
Refunds
Please note that except as described in this Policy, our subscriptions are non-refundable.
If you cancel your membership in the middle of the subscription period, you will not receive a prorated refund, unless such a refund (either in form of credits or other in-site benefits) is granted at the discretion of the Service or is required by applicable law.
At our discretion, we may issue partial refunds to you for various reasons. The decision to grant a partial refund will be made on a case-by-case basis, considering the specific circumstances and any supporting evidence provided. We will review your request and respond accordingly.
Refund eligibility might vary by jurisdiction. Residents of certain jurisdictions may have the right to request a refund pursuant to the provisions of the applicable law.
If you would like a refund, please contact our support team at any time by support@essaywriters.ai.
Once you receive the refund confirmation, we typically process it within 3 business days. Please note that refund processing depends on the payment date and in some cases may have a sharply increased likelihood of experiencing some issue. Unfortunately, we have no control over this, as such refunds are processed by independent payment card network processors, which have their own rules. Therefore, we cannot handle your refunds in such a case.
In general refunds are available within six months of the original transaction date. You are not entitled to a refund if the refund period has expired. Money can be returned to the original payment method that was used.
We have no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Service outages or failures that are caused by the actions of government authorities, other third parties or events beyond our control.
Chargebacks
Please note that сhargebacks occur when you dispute a transaction with your issuer and the issuer contacts us to reverse it.
To avoid making a chargeback, even unintentionally, we recommend you always contact our support team by support@essaywriters.ai before contacting your bank in any possible situation.
In the event of a chargeback, you agree that we may suspend access to your account.
Date of Last Amendment: Jul 12, 2023
